Estimates

Before any treatment is started, you will be given an estimate of the cost of the recommended treatments for your pet’s diagnosis. You will be given the option of accepting all the recommended treatments or some of them depending on your pet’s condition. The doctor and technician on the case will discuss all treatments with you. If you have questions, please feel free to ask our staff members. Viewing all treatment estimates and cost allows you to accept the care for your pet that you are comfortable providing. A deposit (the lowest end of the estimate) will be required before any treatments. Unfortunately, the nature of an emergency practice necessitates this as our relationship with you is often brief. Thank you for your understanding of our policies.

Payment Options

At North Alabama Veterinary ER + Specialty, we accept the following forms of payment: cash, CareCredit, Scratchpay, and all major credit cards. We are unable to offer credit due to the brief nature of our relationship. Payment is due at the time of service. Thank you for your understanding.